Write to us — directly by email
A question, an idea, or something's stuck? There's no contact form here, no hold music, and no chatbot: you write an email, a human reads it. That's deliberate — data-minimal, like the whole app. We only process what you send us yourself.
Tell us briefly what you need
Tapping the right card pre-fills the subject line for you — so your message lands on the right pile straight away.
Questions & support
Stuck somewhere, something's not working, or you're not sure how a feature is meant to work? Write to us — we read every message.
Ask a questionFeedback & ideas
Which mission is your family missing, which reward does your child wish for, what's annoying? Messages like these are exactly what make the app better.
Send an ideaPrivacy
Access, correction, deletion & co. — you can exercise your rights informally by email. The details are in the privacy policy.
Send a privacy requestGet notified at launch
Full honesty: Reward Rangers isn't in the stores yet — the launch on Google Play and the App Store is in preparation (as of July 2026). Send us a quick email and we'll get in touch exactly once: as soon as it's go time.
🔔 Notify me at launchWe'll use your address for this one message only — no newsletter, no sharing.
Before you write
⏱️ How fast do you reply?
Usually within a few days. Reward Rangers is run by a one-person business, not a call center — which means your message is read by the very person who builds the app.
📞 Is there phone support?
No, support is email-only. That keeps costs low (and the app affordable), and every answer can be reread later in peace.
📰 Where do press inquiries go?
To the same address: kontakt@rewardrangers.com — ideally with “Press” in the subject line. We'll get back to you with material and answers.
What makes a support email really good
The more we know about your problem, the faster we can help. These three details work wonders:
- Device & system: for example “Samsung Galaxy, Android” or “iPhone, iOS” — with the version if you have it.
- App version: if you have it handy — otherwise “freshly installed” or “since the last update” works too.
- What happened? Briefly describe what you did, what you expected, and what happened instead. A screenshot often says more than ten sentences.
Important: never send us passwords or your child's ranger code — we don't need them for any kind of help, ever.
We only process what you share with us in your email — nothing more. Provider details are in the legal notice, everything about data processing is in the privacy policy.
Write to us — we answer honestly
Your message is read by the very person who builds Reward Rangers — no bot, no canned replies.
📮 Send an email