ContactWrite to us directly by email
A question, an idea, or something's stuck? Write to us with the form on this page or straight by email, whichever you prefer. A human reads every message. No hold music, no chatbot, and data-minimal like the whole app.
Go to the contact form
Two ways to reach us
No hold music
Data-minimal
What's it about?Tell us briefly what you need
Tapping the right card takes you straight to the form with the topic already selected.
Questions & support
Stuck somewhere, something's not working, or you're not sure how a feature is meant to work? Write to us. We read every message.
Ask a question
Feedback & ideas
Which mission is your family missing, which reward does your child wish for, what's annoying? Messages like these are exactly what make the app better.
Send an idea
Privacy
Access, correction, deletion & co.: you can exercise your rights informally, by email or with the form. The details are in the privacy policy.
Send a privacy requestWrite to us right here
Fill in the form and send it off. A human reads every message, always.
Before you write
How fast do you reply?
How fast do you reply?Usually within a few days. Reward Rangers is run by a one-person business, not a call center. That means your message is read by the person responsible for the app.
Is there phone support?
Is there phone support?No, support is email-only. That keeps costs low (and the app affordable), and every answer can be reread later in peace.
Where do press inquiries go?
Where do press inquiries go?To the same place: the form has a “Press inquiry” topic for exactly this, and by email you reach us at info@rewardrangers.com. We'll get back to you with material and answers.
What makes a support email really good
The more we know about your problem, the faster we can help. These three details work wonders:
- Device & system: for example “Samsung Galaxy, Android” or “iPhone, iOS” (with the version if you have it).
- App version: if you have it handy. Otherwise “freshly installed” or “since the last update” works too.
- What happened? Briefly describe what you did, what you expected, and what happened instead. A screenshot helps a lot; simply attach it to a normal email, the form does not accept files.
Important: never send us passwords or your child's ranger code. We don't need them for any kind of help, ever.
We only process what you send us, nothing more. Exactly what that is, is explained in the privacy policy. Provider details are in the legal notice.
Write to us, we answer honestly
Your message is read by the person behind Reward Rangers. No bot, no canned replies.
Send an email