General Terms and Conditions (Terms)

for the use of the website rewardrangers.com and of the apps “Reward Rangers” for Android and iOS.

Contents

1. Section 1 Scope
2. Section 2 Provider
3. Section 3 Description of services
4. Section 4 Conditions of use
5. Section 5 Conclusion of contract and subscription
6. Section 6 Prices and payment
7. Section 7 Term and termination
8. Section 8 Right of withdrawal for consumers
9. Section 9 Obligations of users
10. Section 10 Availability and changes to the app
11. Section 11 Warranty and liability
12. Section 12 Applicable law and place of jurisdiction
13. Section 13 Severability clause

Section 1 Scope

(1) These General Terms and Conditions (hereinafter the “Terms”) govern the use of the website rewardrangers.com and of the apps “Reward Rangers” for Android and iOS (hereinafter jointly the “App”) between the provider (Section 2) and the user.

(2) A user within the meaning of these Terms is any natural person who installs or uses the App. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or self-employed professional activity (Section 13 BGB).

(3) Deviating or supplementary terms of the user do not become part of the contract unless the provider expressly agrees to their application in text form.

Section 2 Provider

The provider and contracting party is:

Mike Fröse
Berliner Str. 12
58566 Kierspe
Deutschland
Email: info@rewardrangers.com

Further mandatory information is set out in the Legal Notice. The Contact page brings together the contact channels, including the contact form.

Section 3 Description of services

(1) Reward Rangers is a family app that lets parents create tasks (“Missions”) with points, review completions, manage reward handovers and organise family Savings, calendars, reminders, shopping lists and a chat. Children follow their progress, collect stickers and build a sticker book. They use the App through profiles created by their parents; a one-time code connects their device with the profile (Section 4). The Savings feature is a learning and overview tool within the family, not a bank account and not a payment service.

(2) Free version: The App is available free of charge. The following limits apply: one child profile, administration by one parent, up to 5 tasks per day per child, up to 10 active rewards per child and, in the family chat, up to 30 messages per family member and day, of which at most 3 messages may contain an image.

(3) Premium subscription: The optional subscription (“Premium”) is available with either a monthly or an annual term; the price shown in the respective store is the one that applies (see Section 6). Premium applies to the entire family, allows up to 10 people per family (parents and children combined) as well as unlimited tasks and rewards, permits a further parent to join by invitation code and lifts the daily limits in the family chat for messages and images. There are no further in-app purchases.

(4) Planned referral programme: A referral programme is planned that allows users to introduce other families to Reward Rangers. The provider supplies a referral code and a link for this purpose; both are passed on by the user alone, and the provider does not send any referral messages. A credit only arises once a referred family takes out a paid Premium subscription; registering, installing or using the App free of charge is not sufficient. Each referred family earns 30 credit days. The referral code must be redeemed within 14 days of the referred family signing up; once that period has passed, no credit can be granted. Credits accumulate and do not expire; they are used up only on days on which the family has neither a paid Premium subscription nor any other form of free full access. While a paid subscription is running, the balance remains untouched. A credit is an additional benefit: it is not a monetary claim, it is neither paid out nor offset against the price, and it cannot be transferred to another family. In the event of misuse, in particular self-referral, accounts created for that very purpose or reversed purchases, the provider may revoke credits and end participation. There is no entitlement to the introduction or continuation of the programme.

(5) Server-side functions (for example synchronisation between devices and the family chat) are provided through service providers engaged by the provider. Optional push notifications, which can be switched off, inform you about family-related events on request. Chat messages are deleted on the server after 30 days; task and reward activities, point bookings and the current profile progress remain stored until the assigned child profile or family is deleted, or a justified deletion request is made. Details are governed by the Privacy Policy.

(6) The scope of functions is determined by the version installed in each case. The provider continues to develop the App and may add, change or discontinue functions insofar as this is reasonable for the user (Section 10). There is no entitlement to the permanent availability of individual functions.

(7) Advertising: The App and this website currently contain no advertisements; no third-party advertising is delivered. The provider reserves the right to introduce advertising in future or to adjust advertising once it has been introduced. Any such change takes effect for the future only, that is, only from the time of its introduction, and is subject to the conditions of Section 10(2). The nature and extent of the advertising, and any related processing of personal data, will be described here and in the Privacy Policy beforehand.

Section 4 Conditions of use

(1) Only persons of full legal age may create an account. The person who creates the family is the family admin. Within the Premium subscription (Section 3(3)), a further parent can join by means of an invitation code that can be used once only. Once the join has been completed successfully, the code cannot be used again.

(2) Child profiles are created and administered exclusively by the parents. Children do not enter into a contract of their own and have no authentication account of their own. A six-digit one-time code connects a device with the child profile and becomes invalid once the connection has been established successfully. The family admin decides on the use of the App by their children, is responsible for that use and supervises it to an extent appropriate to their age.

(3) The family admin can pause or permanently delete child profiles in the App and delete the entire family. An additional parent who is not the admin can permanently delete their own parent account in the App; if that account is assigned as the subscription payer, the subscription assignment must be resolved first. A deletion request to the provider remains available as a route without the App. Details on the scope and the time limits of deletion are set out in the Privacy Policy.

(4) Access credentials for the parent account, and connection codes that have not yet been used, must be kept secret and protected against access by third parties. The account holder must inform the provider if there are indications of misuse of the account (by email to info@rewardrangers.com or via the Contact page).

(5) Use requires a compatible device (Android or iOS) and, for the server-side functions, an internet connection; the user bears any connection costs incurred.

Section 5 Conclusion of contract and subscription

(1) Making the App available in the respective app store does not yet constitute a binding offer, but an invitation to submit an offer.

(2) For free use, the usage contract is concluded when the App is downloaded and the account is created.

(3) The Premium subscription is concluded exclusively as an in-app subscription via Google Play or the Apple App Store. The contract for the subscription is concluded when the order process is completed in the respective store (confirmation of the purchase). The terms of use and payment terms of the respective store operator apply in addition; depending on the store, the store operator may itself be the contracting party of the purchase contract for the subscription (in particular in the case of the Apple App Store). RevenueCat is used exclusively as a technical service provider to validate, assign and manage the subscription status and is neither a payment service provider nor a contracting party of the user.

Section 6 Prices and payment

(1) The free version is free of charge.

(2) For the Premium subscription, the price displayed in the respective store at the time of purchase applies. Prices differ from country to country through currency conversion and the tax rates that apply there; price information on this website and in the App states the price of an example market and is not binding in itself. Billing is carried out monthly or annually, depending on the term selected, by the respective store operator via the means of payment stored in the store. Neither the provider nor RevenueCat receives bank or credit card data; however, the store receipt or purchase token as well as purchase, transaction and subscription status are processed through RevenueCat so that Premium can be unlocked and managed.

(3) The provider reserves the right to make price changes for the subscription with effect for the future only; retroactive price changes are excluded. A subscription period already paid for or still running is not affected by a price change; such a change can take effect at the earliest from the following billing period. Price changes are announced in advance with reasonable notice and take effect only in accordance with the statutory requirements and the store mechanisms (in the case of price increases, as a rule only with the consent of the user or with the option to terminate before they take effect). The right to terminate under Section 7 remains unaffected.

Section 7 Term and termination

(1) The Premium subscription is offered with either a monthly or an annual term. It renews for the term selected in accordance with the respective store.

(2) Termination is possible at any time without giving reasons, with effect from the end of the current subscription period. It is carried out via the subscription management of the respective store (Google Play or Apple App Store) in the account settings of the user.

(3) After the subscription ends, the App automatically continues in the free version with its limits (Section 3(2)). Nothing is deleted: stored content (tasks, points, rewards, appointments, profiles) and every child profile created remain fully intact. They are, however, no longer all usable at the same time: in the free version one child profile plays and the family is managed by one parent. The family admin therefore chooses which child profile stays active; the remaining child profiles and any further parent accounts are paused until a Premium subscription is in place again. From the end of the subscription onwards, creating further child profiles and the joining of further parents are also no longer possible, and the limits of the free version under Section 3(2) apply again (in particular for tasks, rewards and the family chat). Taking out a new Premium subscription releases all paused profiles and accounts immediately.

(4) Free use can be ended at any time: an additional parent who is not the admin can delete their own account in the App, and the family admin can delete the entire family. The family admin can also permanently delete individual child profiles. Uninstalling ends use on the respective device, but on its own deletes neither the server-side account nor the family data. The right to extraordinary termination for good cause remains unaffected.

(5) Deleting an account, a child profile or the entire family, and uninstalling the App, do not automatically end a Premium subscription concluded via Google Play or the Apple App Store. The subscription must additionally be cancelled in the subscription management of the respective store.

Section 8 Right of withdrawal for consumers

Right of withdrawal. Consumers have the right to withdraw from a contract for the supply of a digital service (here: the Premium subscription) within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract was concluded.

To exercise the right of withdrawal, you must inform us (Mike Fröse, Berliner Str. 12, 58566 Kierspe, email: info@rewardrangers.com) of your decision to withdraw from the contract by means of an unequivocal statement (for example by email or by letter sent by post). To meet the withdrawal period, it is sufficient to send the notification before the period expires. The withdrawal is not tied to the use of any particular form; an informal email that clearly states the withdrawal is sufficient.

Commencement of the service before expiry of the withdrawal period. The Premium subscription is a digital service. The commencement of performance before expiry of the withdrawal period does not in itself cause the right of withdrawal to lapse. In the case of a contract for consideration, it lapses under Section 356(5) BGB only upon complete performance of the service, where the consumer has expressly consented before performance began that the provider start performance before expiry of the withdrawal period and has confirmed knowledge that the right of withdrawal lapses upon complete performance of the contract. If the consumer withdraws after having expressly requested an early commencement of performance, compensation for value may be owed for the service performed up to the withdrawal, subject to the statutory conditions (Section 357a(2) BGB).

Consequences of withdrawal. In the event of an effective withdrawal, the performances received on both sides must be returned. As the subscription is billed via the app stores, refunds are in practice regularly processed through the refund procedures of the respective store operator (Google Play or Apple App Store); the statutory right of withdrawal remains unaffected by this.

Section 9 Obligations of users

(1) The user undertakes to use the App only within the framework of the applicable laws and of these Terms.

(2) In the family chat and in all other content posted by users themselves (for example task texts, images, voice messages), content that is unlawful, insulting, harmful to minors or infringing the rights of third parties is prohibited. Within the scope of the duty of supervision, the account holder works to ensure that the child profiles of the family also comply with these requirements.

(3) When uploading photos, the user must ensure that the necessary rights are held and that no rights of third parties (in particular copyright and personality rights of the persons depicted) are infringed.

(4) Any manipulation of the App and of the associated server services is prohibited, in particular circumventing access restrictions, automated data extraction, interference with the awarding of points and any use that impairs the availability or security of the service.

(5) The user indemnifies the provider against claims by third parties that are based on an unlawful use of the App or a use in breach of contract for which the user is responsible, insofar as the user is responsible for the breach of duty.

Section 10 Availability and changes to the app

(1) The provider endeavours to keep the server-side functions available with as few interruptions as possible, but does not owe any particular level of availability. Maintenance work, faults, force majeure or changes at third-party providers (for example app stores, hosting and push services) may temporarily restrict availability. Many ordinary changes can be recorded locally when there is no connection and transmitted later. Server-critical operations, in particular reward handovers, account administration, transfers between accounts and image uploads, require an active internet connection.

(2) The provider may continue to develop the App and may add, change or discontinue functions insofar as this is reasonable for the user, taking account of the legitimate interests of the user. In the case of consumer contracts for digital products, the statutory requirements on changes (Section 327r BGB) and on the obligation to provide updates (Section 327f BGB) remain unaffected.

(3) Changes to these Terms are announced to the user in a suitable manner; in the case of ongoing contracts, they take effect only in accordance with the statutory requirements (in particular with reasonable prior notice and the option to object or to terminate).

Section 11 Warranty and liability

(1) The statutory warranty rights apply, and for consumer contracts for digital products in particular Sections 327 et seq. BGB. For provision free of charge, the statutory relaxations for contracts without consideration apply insofar as they are applicable.

(2) The provider is liable without limitation for intent and gross negligence, and for damage arising from injury to life, body or health.

(3) In the case of simple negligence, the provider is liable only for the breach of a material contractual obligation, the fulfilment of which makes the proper performance of the contract possible in the first place and on the observance of which the user may regularly rely. In such a case, liability is limited to the foreseeable damage typical of the contract.

(4) Any liability beyond this is excluded to the extent permitted by law. Liability under the German Product Liability Act and liability arising from guarantees assumed remain unaffected.

(5) The user remains responsible for the content that the user or the family of the user posts in the App. The provider is liable for the loss of data stored locally on the device only in accordance with paragraphs 2 to 4.

Section 12 Applicable law and place of jurisdiction

(1) The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the case of consumers, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of the state of their habitual residence.

(2) If the user is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the place of business of the provider. Mandatory statutory jurisdictions remain unaffected.

(3) Information on consumer dispute resolution is set out in the Legal Notice.

Section 13 Severability clause

Should individual provisions of these Terms be or become wholly or partly invalid or unenforceable, the validity of the remaining provisions shall not be affected. The statutory rules shall apply in place of the invalid or unenforceable provision. In relation to consumers, any filling of a gap shall apply only insofar as it is permissible.

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Last updated: August 2026 · Related documents: Legal Notice · Privacy Policy · Contact